RECOMMENDED ON PLATNIUM II & COMMANDER II

Wireless Beam Kit

Stops the garage door from closing if the beam is obstructed or broken, preventing potential injuries or damage.

Designed to work exclusively with MS127MYQ Commander Extreme II and MS137MYQ Commander Platinum II models in Australia and New Zealand.

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The Merlin Wireless Beams are compatible exclusively with the MS127MYQ Commander Extreme II and MS137MYQ Commander Platinum II models in Australia and New Zealand.

Merlin Wireless Beams

The Merlin Wireless Beams are compatible exclusively with the MS127MYQ Commander Extreme II and MS137MYQ Commander Platinum II models in Australia and New Zealand.

I purchased 2 tilt doors over 20 years ago from you. 10 years later the springs broke. We were advised that the mechanisms where too weak for the doors. So we paid $5,000 to replace the mechanisms. Springs broke again recently. They sent out a technician with the wrong springs. They came back a few days later with the right springs. They charged us for the springs. We paid. Then they started chasing us for the first service call when they came out with the wrong springs and didn't do anything. Why should we pay when you came out with the wrong parts?They kept chasing and finally my wife couldn't handle the calls anymore and we paid under protest, just to avoid potential debt collection and protect our credit rating. We will never use or recommend again. That's how you burn a 20 year old loyal client that has recommended you to many friends and neighbors over the years.

Dean Calapai

20:55 16 Apr 26

very prompt efficient service

Leigh Jacobsen

05:52 10 Apr 26

Darren was great. He phoned just as he left his earlier job and also found a rather unwelcome visitor, nestled at the top of the roller door. A job now remove the possum & secure the area of entry. Unfortunately to allow him to stay will cost us a new motor

Peter Macaulay

03:33 09 Apr 26

Pleasure dealing with Danielle in office, fast quoting & install.

Susan boden

04:07 27 Mar 26

Very happy with the service.John was professional, friendly and easy to deal with, and did a great job.Communication was quick and efficient, which I really appreciated.Would definitely recommend.💯

Sarmite Justs

04:12 26 Mar 26

Steve Mckeon

10:03 25 Mar 26

Darren was very friendly and professional and very pleased with work done

Denis Manton

02:57 13 Mar 26

10/10Excellent Company, from the friendly receptionist to Dan the knowledgeable serviceGuy who arrived on time and quickly assessed the situation and promptly solved the issue all while being friendly and courteous!I highly recommend Eastern Garages to anyone who has garage door issues.Brett

Brett Famularo

01:53 25 Feb 26

Friendly and knowledgeable

Deb Radford

00:28 20 Feb 26

Very satisfied with the service on our gate motor and would gladly recommend the company to anyone who is considering using the services for ongoing work. A very big thank you to David and the team.

Robert Rodda

04:11 17 Feb 26

Fantastic professional service. Fixed another service persons errors.Highly recommended

P K

21:35 12 Feb 26

Speedy & professional service!👍

Pau Nim

06:26 06 Feb 26

I originally was impressed. The salesman explained everything so I understood and the installer did a great job. About 12 months later I had a problem with my security door so I rang to ask how I could try and fix it or whether it was covered under the warranty. I was told it must be movement of the house (house is 12 years old so it’s not) or I pay $95 call out fee. If it’s not under warranty I just wanted to know (in layman’s terms) how to adjust. This experience put a real damper on the great one I had at time of purchase

Kathy Hamilton

20:33 31 Jan 26

Our experience of dealing with Eastern Garage Doors was brilliant. They are so easy to deal with... from the super enthusiastic Tom who visited and provided the quotation, to the lovely Georgia in the office who organized the installation date, to the team who came and put our new door in (and took the old door away). They were all efficient, knowledgeable, professional and polite. A real pleasure to deal with. We could not recommend Eastern Garage Door enough!

Andrew Robertson

06:35 29 Jan 26

We have used this company on two occasions and have found them to be very knowledgeable and have always done an excellent job. They are very prompt and courteous. Would highly recommend.

Maree McLay

23:49 27 Jan 26

Emily at Eastern Garage Doors was very helpful in solving a problem with remotes. She was thorough, knowledgeable and happy to help. Very much appreciated.

Carolyn

08:06 25 Jan 26

Punctual, professional, did a great job, very happy

Mara Vanderzeil

21:47 22 Jan 26

Excellent service very efficient and would highly recommend them

John Rose

05:57 20 Jan 26

We recently need a garage repair and we had the pleasure to let eastern garage doors to get the job done. They are professional, fixed the problem in a very efficient manner and the cost is very reasonable. Would highly recommend.

Peter Li

02:22 19 Jan 26

Excellent service and highly recommended.

Tony Wood

23:32 15 Jan 26

I got 4 quotes on my front gate controller and all the other companies didn't even bother coming and said I needed to buy an entire new gate system. John was great, he came to quote and spent a good half hour trying to determine the fault. After determining it was most likely the controller he quoted on replacing that first, before having to change the gate arms too (which would have been a new system). Controller worked and the cost was a quarter of the cost of a new system. It's refreshing to see that there are still good, honest tradesmen out there. Thanks John and the team at Eastern Garage Doors.

Joshua Lee

05:58 14 Jan 26

Great service from the very first call to installation.

Kaomi Anpadring

00:14 13 Jan 26

I would highly recommend Eastern Garage Doors for new installs and maintenance. They’re so easy to deal with and went out of their way to help me, provided a fantastic service with excellent results, and their prices are better than anyone else in the area. I’ve since gone back to them for more work and again I was very impressed. Thanks team, see you next time!

Toni Brient

03:33 12 Jan 26

Second time they have serviced our Garage door. Always efficient, and friendly experience. Recommended and will use again.

John Dousset

23:14 06 Jan 26

Outstanding service! Professional, good communication . No call out fee to quote! Proactive in finding a solution! Very impressive! Highly recommend!! Thanks John

Nic Fam

06:06 15 Dec 25

Great team and our new timber door looks amazing.

Stewart Langham

00:22 14 Dec 25

P Shyam

00:26 11 Dec 25

The guys at Eastern garage doors did a great job with our unique set of circumstances.From Tom quoting up and the team in at the office, everything was clear, quick and very well communicated.Cameron and the team installing did a great job, very professional quality finish, and left the site clean and tidy after finishing the job.Would recommend them highly to any family or friends!Thanks for the job guys!

Stephen Jenkins

19:24 10 Dec 25

I have been helped by Eastern Garage doors several times with my automated gates. Great service this time, as always!

Amanda Ducrou

00:39 10 Dec 25

Seamless - We had a 20 year old Merlin roller door opener leaking oil and time for replacement, sent an email to EGD Sales, they/Louise emailed a quote back within an hour, she followed up with a phone call straight away and a booking for the next day. Darren attended site and job was all done & dusted in no time. Great service, well done, impressive.

Jeff Street

21:37 09 Dec 25

Thank you Eastern Garage Doors so much for your prompt assistance today as my car was locked in my garage .Louise was so so helpful on the phone and Darren did a very efficient, and friendly replacement of springs.I appreciate your courteous service and acceptable fees.

Lynette Powell

21:39 06 Dec 25

Excellent craftmanship and excellent prompt service

Mariana Kakos

06:12 03 Dec 25

Eastern Garage Doors have been terrific with their service and attention to detail. Our new roller door was installed smoothly and efficiently without any hiccups. We thoroughly recommend Eastern Garage Doors!

Donna Farquhar

06:48 01 Dec 25

They are incredibly friendly and extremely knowledgeable about what they do, and their responses are impressively fast. Before finding this store, I had my garage door installed by another company, and I truly regret it. This company was able to fix even the garage door that was installed elsewhere and provided me with a perfect solution. They also identified the exact parts I needed. I highly recommend them.

DAVID KIM

06:45 26 Nov 25

Superb service! Darren and Tom have replaced our 20+ year old garage door mechanism with new state of the art Merlin opener plus new springs and cable. Totally worth it! Almost silent instead of terrible rattling and groaning noises, and they did the work in less time than they estimated and arrived early. Can’t ask for better service from these expert guys! Thanks gentlemen.

Tim Williams

01:04 21 Nov 25

Great service from initial visit to installation. Really pleased with the result.

David Cox

00:58 21 Nov 25

Another great experience with Eastern Garage Doors. Previously had a motor fixed promptly. This time, a spring randomly broke when we put the door down on Sunday night and upon calling the next day, we booked to get it fixed with in the next 24 hours. Joe who did the repair was punctual, friendly and finished in time for me to get to work. Thank you so much for a smooth and prompt repair, much appreciated ☺️

Jane Jones

02:37 19 Nov 25

Prompt turnaround and super efficient installation.Very happy with new door.

Gary Williams

06:03 18 Nov 25

Excellent service. Fast response time. Great communication. Tidy work.

W. C.

03:41 11 Nov 25

Saniya Kazi

07:49 31 Oct 25

Once again Eastern Garage Doors to the rescue, when my garage door stopped functioning. Great service for a very reasonable price

Paul vg

05:05 24 Oct 25

fast and efficient service.

Vasileios Tatsidis

02:35 24 Oct 25

Very good service. Technician replaced the garage opener really quick.

Prasanna Dinesh

12:06 17 Oct 25

Arrived on time and had my panel door back on the rails and operational in 30 minutes. Garage is once again secure. Well done Darren

Lorraine Davies

01:58 14 Oct 25

Easy to deal with. Friendly and efficient service. Arrived on time and did a great job.

Maree Charnley

00:28 08 Oct 25

Great service !

C K

00:54 07 Oct 25

I was so very happy with the service provided by Eastern Garage Doors. My roller door had stopped working and I phoned a few companies only to be put on hold and not giving me a quote or any reassurance about fixing my problem. THEN I luckily phoned Eastern Garage Doors. I was pleasantly greeted with a lovely friendly voice ( Emily I think) who reassured me, gave me a quote and arranged Darren to come out within the hour. Darren arrived and explained what the problem was and fixed the door within 10 minutes.Darren was polite and efficient.Thank you Eastern Garage Doors.Happy CustomerMeg

Meg Jennings

07:13 01 Oct 25

I am more than impressed with the level of service and will be recommending Eastern Garage Doors to friends and families.Phone call was promptly picked up by Emily - she asked all the right questions and locked in an appointment within 15mins.Text reminders followed up accordingly.Joe arrived the next day as scheduled and sorted out issues with our garage door within an hour's work.Also, call out fees and estimated costs are clearly communicated. Plus payment easily done securely online!5 stars legend!

Andrew Yu

01:20 30 Sep 25

Very good company to deal with. All the tradesmen were knowledgeable and efficient. Great job- I’d have no hesitation in recommending them.

Margaret McGillivray

01:13 12 Sep 25

Your staff member, Darren, arrived promptly, accurately assessed the situation, made the necessary adjustments and tested the mechanism. The roller door is now operating better than before. Thanks so much for this excellent service.

Ian Southwell

11:15 08 Sep 25

My door motor was repaired by replacement within 24 hours of contacting Eastern Garage Doors. Office staff were most helpful to provide costs and arrange a technician to attend as soon as possible. Technician appeared within the times given and his workmanship looks good. He was helpful in explaining the new remotes. Overall, Eastern Garage Doors were a pleasure to deal with. Recommended.

Ray Reynolds

05:37 28 Aug 25

Very good, very professional. Thank you!

Joey Zhong

04:07 28 Aug 25

Yesterday my garage door collapsed due to broken drum. Tried 4 places to get quotes, 2 responded immediately and friendly. Sent both very detailed photos of damages and gave measurements of door and drum diameters to avoid multiple trips hence cost. Eastern Garage was chosen for earlier attendance to repairs. Fixed this morning with minimum of fuss and was a clean job. Tradesmen friendly and not time wasting. Very highly recommended! Thank you Eastern Garage Door, Georgia and Tom.

Pau Chang

06:15 24 Jul 25

Fair price for fair job. Couldnt ask for moreGreat job - have used them oftenOffice Manager is a gun.

Colin Winberg

02:53 24 Jul 25

Great experience, had a new garage door motor replaced/installed very happy throughout the entire process, thank you!

Adam Warm

23:37 18 Jul 25

Prompt service and good communication.

Charles Gibson

01:13 18 Jul 25

Everything working perfectly now. Thanks.

Julie Holt

02:56 15 Jul 25

Prompt and professional replacement for our garage door, wouldn't hesitate to recommend

Luke Nelson

07:13 07 Jul 25

Service call attended within 24 hours. Courtesy message sent prior to arrival. Technician reviewed and assessed door. Door serviced promptly.Easy to deal with. Highly recommend to all.

Jim Darmos

23:39 24 Jun 25

John and Dave were great 👍 Sterling service 😊 would happily recommend

Rodney

23:29 24 Jun 25

we had an issue 2 weeks outside of the warranty. The problem was with the parts installed last year. When I called the immediate reponse was "well it is out of warranty so we will have to charge" not a good start. I was then told that I caused the problem, um how could the phone operator have any idea of this. Apparently her mind powers told her that I had disengaged the cable that hangs down. Not sure how this is even possible when I am outside of the garage, if only I had such abilities.The only positive is that they answer the phone quickly but we will never use this company again, support is 0/10ETA I think you missed the point of the review. Your workmanship failed 2 weeks post 12 mth warranty and you blame the customer, this is not a good review. It is great you are happy that you did not have to come and fix your work, that speaks volumes.

P No

06:53 23 Jun 25

From the very get go eastern garage doors was thorough in coming up with the best solution. We have limited height clearance so Eastern garage was very honest and upfront about the options available to us. We settled on a custom clad tilt door which is a massive upgrade on what we had. The back and forth communication was prompt and clear. They did a similarly great job to a colleague who I've recommended them to. Will definitely recommend to others.

Sam & Sim Ng

09:51 18 Jun 25

I'm very happy with my new garage door, the experience with Eastern Garage Doors has been first rate. From Tom doing the quote through the office staff keeping me informed throughout the process and Cameron doing the installation all were friendly & professional. I highly recommend them to anyone looking for a hassle free experience.

Ken Sims

06:24 18 Jun 25

excellent job, thx.

J P

02:41 18 Jun 25

Boys were efficient, friendly and explained things well, Thankyou :)

Kelli D'Monte

00:00 17 Jun 25

Prompt and outstanding service provided today when my 22 year old automated garage door system failed. Pricing very reasonable. Would highly recommend.

Laura Major

04:02 13 Jun 25

Booking in my garage door service was easy and booking staff were helpful and efficient. Very quick response time despite service staff being away due to illness. Cost of service was exactly as quoted and serviceman was knowledgeable and informative without being condescending. He arrived within allocated timeframe & notified me well in advance of arrival with exact arrival time. No pushy sales pitch just did as requested and was happy to provide answers to my questions after completing the service. I definitely recommend this company and will use them again in the future.

Clare Hooper

03:51 12 Jun 25

Great and prompt service!

Philip Cheung

05:30 06 Jun 25

From the office staff who discussed my problem with knowledge, to the technician who serviced and repaired my garage door I could not fault their service, courtesy, and efficiency. Great work Eastern Garage Door.

Richard McGibbony

04:02 06 Jun 25

Very professional and clean work. Darren came on time, check the garage door issue and solved in 30 minutes.

Girish Markale

02:09 04 Jun 25

Wow , excellent service , came out same day ! Tom was great !

Anthony Bianco

05:04 30 May 25

Highly professional, friendly and thoroughly recommend them to anyone looking to do anything with their garage door or gates.

Garth Michalson

03:59 24 May 25

5 star for Louise's customer service. I needed to buy a new remote to troubleshoot why the garage door was only responding intermittently. Louise offered to take the price of the remote off the cost of installing the new garage opener, if I decide to go ahead with the new garage opener. She was very fast in responding to emails and was not pushy at all. Price quoted was very competitive, compared to 2 other quotes I got.Darren turned up on time to install the new garage opener. He also re-lubricated everything on the garage door.Highly recommend this business for their competitive pricing, high quality product and excellent customer service.

Iris Yeong

23:43 22 May 25

Big thanks to all the team for my 2 new rollerdoors and Merlin light. Very detailed communication from quoting to installation.Great service and staff.

Mark C

22:37 22 May 25

the staff are always friendly and happy to help. Service calls are always within a couple of days and updates are provided on status of repairs.great company to deal with

marita sims

06:41 22 May 25

Really appreciated the prompt service from Darren and his approval of my Roller Garage Door.Thank you

Dennis Jones

02:41 07 May 25

John was punctual, well informed and fixed the issue on the first call out. A pleasure to deal with:)

Karen Callegaro

07:10 06 May 25

Very prompt and professional service A+Thank you very much

Brad Carroll

23:32 05 May 25

Good communication and professional service.

yan tso

08:59 05 May 25

Our garage door motor began malfunctioning intermittently, prompting us to contact Eastern Garage Doors. They promptly scheduled an appointment for the installation of a new motor. Darren arrived on time and efficiently installed the new motor, which operates significantly quieter than our previous one. Reflecting on the experience, I wish we had reached out to them sooner. Overall, we are extremely satisfied with the outcome and highly recommend their services.

Charles Chandra

08:24 05 May 25

Our experience with Eastern Garage Doors was excellent. Great communication and efficiencyI would definitely recommend Eastern Garage Doors.

Vicki Daley

02:49 01 May 25

Very happy with the installation and quality of product. Installers were friendly and easy to talk to. The company kept you well informed from order to installation date. Well Done

William Chandler

22:39 24 Apr 25

Could not raise my double roller door when power was out for the day and Darren fixed the problem within an hour of my call, and after an inspection stated the doors condition was acceptable and a service was unnecessary. Thanks Darren

Angela and Mike

07:51 15 Apr 25

Xinyi Zeng

02:38 15 Apr 25

Had John come by for just quote and give an estimate, however within 15 minutes he knew exactly what the problem was and fixed it. Absolutely fantastic communication with their offices and GREAT customer service.

Andrew Ermogenis

05:50 28 Mar 25

Good communication, door arrived in good time, looks great and with no issues - a pleasure to deal with! :)

Jeanette Lodge

05:00 26 Mar 25

Very happy.On time, efficient and pleasant

Cathy Hasan

08:55 13 Mar 25

Geoff Gowans

04:04 12 Mar 25

Very prompt and efficient but far too costly.

Essie Mathew

23:59 11 Mar 25

Very happy with the product and the service. Thanks Louise, Georgia for your prompt support.

Will

02:38 08 Mar 25

Super responsive: EGD sent someone out straight away and they fixed the problem quickly. And pricing was fair. Would use EGD again.

Demian McLean

02:26 07 Mar 25

0 Stars!Just been charged $220 for 20 minutes work AND they didn’t even fix the issue. Terrible customer service. Do yourself a favour and look elsewhere. Would not recommend at all.

MattLou

07:02 03 Mar 25

Darren was excellent and had quickly repaired my defective Merlin Garage Roller door. He finished like a professional. No mess and speedy job well done which leave me much time to go back to my normal work as the roller garage door works like magic!!!!

Peter Loh

03:32 27 Feb 25

Darren did a great job. Installed and help set up the application and operation. Happy customer.

Ian Lyons

22:20 26 Feb 25

Sara Chooi

20:57 26 Feb 25

Joe arrived within the specified time and competently fixed our roller door problem. So glad that Eastern Garage Doors could come as we had our cars locked in which was very inconvenient.

Don Owen

22:47 25 Feb 25

Excellent experience with Eastern Garage Doors & the team there. Professional can-do attitude whilst being highly professional. They managed to complete an excellent and clean install on my unique setup where many others weren’t willing to try / wanting to charge a fortune to even attempt. Eastern Garage doors came out and assessed it and ultimately built a perfect solution which works great. 100% recommend to anyone looking for a supplier & installer.

Chris Adams

22:35 17 Feb 25

Fantastic service. Listened to our issues, gave us a quote, got straight to the point. Installation was seamless and when we queried a potential issue with the door seal, they came out and replaced it shortly after. Great service!

Kellie Rose

23:08 13 Feb 25

Eastern Garage Doors fixed my broken down double garage door and replaced the springs and hardware to restore it back to better than new. The team are professional, friendly and their price is very fair compared to other companies.I highly recommend this company.

Chris Tongue

08:53 11 Feb 25

Great service, very happy with office & installation of Merlin after previous garage door controller failed to operate after recent electrical storm, maybe it was just a co-incidence!

Rick Stanton

23:46 07 Feb 25

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Open your door using the myQ app

Open or close your garage door from your smartphone using the myQ app.

You never have to worry whether you left the garage open — you can check the status and operate it from anywhere (e.g., at work, on the road, or on holidays).

myQ sends push notifications when the garage door opens or closes — and you can set alerts if it’s been left open too long.

Greater peace of mind and security; you’re instantly informed about activity and can react quickly to unexpected openings.

Guest access & shared control

You can invite up to 5 users to access the garage through the app with custom permissions. Give trusted people (e.g., family, dog walkers, cleaners) limited access without sharing physical remotes or codes — safer and more convenient.

Scheduled actions & home automation triggers

Set daily schedules to automatically close the garage or control connected lights at specific times. Adds automation to your routine — the garage can close itself at night or operate lights without you thinking about it, improving convenience and security.

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Customer Reviews

Our garage door had come off the guides and was impossible to open. Eastern Garage Doors responded to my online request promptly and arranged a technician to attend. The technician, Darren, was terrific. Courtesy call ahead of attending; arrived punctually; expertly rectified the problem with the guides. Will use again for future servicing. Highly recommend.

Gary Leonard

Very happy with the service provided by Eastern Garage Doors. They installed a new garage door opener for me. I had a positive experience from getting a quote until finishing the installation. Steve arrived on time and did a fantastic job. He is an expert. He clearly explained everything. I would always go back to Eastern Garage Doors for help. Would highly recommend them to everyone.

Rohan Kulkarni

Extremely happy with Eastern Garage Doors. Everyone we dealt with have been very professional from our initial onsite quote, office staff and finally Cameron & Tom who installed our garage door.
We were kept up to date throughout the whole process and we strongly recommend their services to anyone wanting a professional job.

Denis Morton

Great service from the Team at Eastern Garage Doors. They were all very courteous, efficient, prompt and with good advice re our garage roller door problem. It was a hassle free experience to have a new door supplied and installed at a competitive price.

A pleasure dealing with this business which I can highly recommend.

Gary H

The staff in Eastern Garage Doors are fantastic with excellent communication. My first call was answered by Carolyn, she was friendly and super helpful. She made the booking then texted me to confirm the time.
Steve came on the time, he is efficient, truly professional and expert. My garage was fixed quickly. I will definitely recommend this company to my family and friends.

James To

I had an issue with my manually operated rear garage roller door coming out of it's guides and couldn't get it back in. I rang one highly rated garage door company in Bayswater twice but got zero replies back. I then rang Eastern Garage Doors who quoted me a fixed call out fee of $160 to fix the door issue and also a price to install a motor for that same door. Steve came out two days later, on time and he was brilliant. Retensioning the roller door so that it would go back into it's guides was a major effort and Steve's expertise was on full display. There was no way I could have done that. The installation of the motor was relatively simple. Great service, great price, great company... a rarity these days. I could not recommend Eastern Garage Doors highly enough and will definitely use them again if a problem arises.

Enzo Morf

100% satisfied. An old B&D 4 was dying by degrees and I got an excellent quote to supply and install a MERLIN unit from EGC. Great price all up included, actually not a lot more than some selling just the hardware on eBay Fantastic communications with Danielle and Georgie getting it all scheduled and installed. SO easy to deal with and so on the ball. Darren came punctually and got it all installed. He troubleshot the old one quickly just to see, but it was beyond all help. We both had a laugh about 30 years we got from it though. He cleaned up spotlessly crushing the boxes neatly into our recycling bin. Showed us how it worked, demonstrated the finer points. Took the old one away to garage door opener graveyard. Company vehicle spotless, Darren well presented, groomed and a safe careful worker. Recommend 100%

Mark Ah Yee

Great work by Eastern Garage Doors! Tom & Dillon were professional in their work and carried out the torsional spring replacement and general maintenance in a methodical manner. Appreciate the attention to detail. The girls at the reception and accounts were great too! Would not hesitate to recommend their services.

Ju DSouza

Gary Leonard

Rohan Kulkarni

Denis Morton

A pleasure dealing with this business which I can highly recommend.

Gary H

James To

Enzo Morf

Mark Ah Yee

Ju DSouza

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